Privacy Policy

Direct Healthcare Associates (“DHA,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.directhealthcareagents.com
 (the “Site”) and when you engage with our services.

By using our Site, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, clinic/practice details, and other information you provide through forms on our Site (e.g., contact forms, coverage requests, strategy call scheduling).

Technical Information: IP address, browser type, device identifiers, and usage data collected via cookies and analytics tools.

Service Information: Data submitted for coverage matching, billing solutions, or lead program participation (as applicable).

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2. How We Use Your Information

We use the information we collect to:

Provide and improve our services.

Respond to inquiries, requests, or support needs.

Match clinics, providers, or agents with relevant coverage or service solutions.

Send updates, newsletters, or marketing communications (you may opt out at any time).

Ensure compliance with legal, contractual, and regulatory obligations.

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3. Information Sharing & Disclosure

We do not sell or rent your personal information. We may share information in the following circumstances:

With Service Partners: To deliver coverage, billing, or concierge solutions.

For Legal Compliance: When required by law, regulation, or legal process.

Business Transfers: In the event of a merger, acquisition, or restructuring.

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4. Cookies & Tracking Technologies

Our Site uses cookies and analytics to improve functionality, measure performance, and enhance user experience. You may disable cookies through your browser, but certain features may not function properly.

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5. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure.

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6. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal information.

Opt out of marketing communications.

Request a copy of the information we hold about you.

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To exercise these rights, contact us at info@directhealthcareagents.com.

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7. Children’s Privacy

Our Site and services are not directed to individuals under 18. We do not knowingly collect information from children.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Last Updated” date.

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9. Contact Us

If you have questions about this Privacy Policy, please contact us.